Socio
Privacy Policy
Last updated September 16, 2026
1. Who we are
Socio ("Socio," "we," "us") is a custom software studio. This policy explains what information we collect through Socio's website and workspace, why we collect it, and how you can control it. It applies to everyone who uses Socio, including clients and growth partners.
2. Information we collect
When you create an account, we collect the information you provide directly:
- Name, email address and organization (or Google account details, if you sign in with Google)
- Your password, handled entirely by our authentication provider — we never see or store it in plain text
As a client, we additionally collect:
- Messages you send us in the Discussion Desk, describing your project
- Metadata about files you reference (file name, type and size only — we do not currently store the contents of uploaded files)
- Your selected engagement model, and internal pipeline status we use to track your project (e.g. new, in discussion, contracted)
- Which growth partner, if any, referred you
As a growth partner, we additionally collect:
- Your self-reported age and country (used only to confirm eligibility — we do not verify this with an ID)
- Your unique referral code and the clients it refers
- Deal status and value for clients you referred, used solely to calculate commission owed to you
3. How we use your information
- To create and secure your account, and authenticate you when you sign in
- To operate the Discussion Desk and respond to your project
- To calculate and pay growth partner commissions
- To detect and prevent abuse, including automated rate-limiting on login and signup attempts
- To communicate with you about your account or project
We do not sell your personal information, and we do not use it for third-party advertising.
4. Cookies and local storage
Socio does not use advertising or tracking cookies. We use your browser's local storage (not cookies) to keep you signed in and, if you arrived via a referral link, to remember the referral code until you sign up. This is strictly necessary for the site to function and isn't used for tracking across other sites.
Page fonts are loaded from Google Fonts, which may receive your IP address as part of that request.
5. Who we share information with
We use a small number of service providers to run Socio, who only process data on our behalf:
- Supabase — our database, authentication and backend infrastructure provider
- Google — optional "Sign in with Google," and font hosting
- Vercel — website hosting
Growth partners can only see aggregate stats (lead count, deals closed, commission owed) and the profiles of clients they personally referred — never any other client's data.
6. Data retention and deletion
We keep your information for as long as your account is active. To request access, correction or deletion of your data, email us at direct@socio.com — we currently handle these requests manually and will confirm once it's done.
7. Security
Data is encrypted in transit (HTTPS). Access to your data is restricted at the database level by row-level security policies, so you can only ever read your own data (or, for admins/growth partners, the specific data your role is entitled to). No security measure is perfect, and we can't guarantee absolute security.
8. Children's privacy
Socio is not directed at children. Growth partners must self-certify they are 18 or older; we do not knowingly collect information from anyone under 18.
9. Your rights
Depending on where you live, you may have rights to access, correct, delete or export your personal information, or to object to certain processing. Contact us at direct@socio.com to exercise any of these rights.
10. Changes to this policy
We may update this policy as Socio changes. We'll update the "Last updated" date above when we do.
11. Contact
Questions about this policy? Email direct@socio.com.
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